Right to Cancel

Right to Cancel

The European consumer has the right to cancel within 14 days. For exercise the right, customer must send a comunication to Calzaturificio Vincent Srl at this email address: hello@cristianogualtieri.it with order number. In case of right to cancel, Calzaturificio Vincent Srl will send a courier to retire the package. Right to cancel is completely free and we will refund the customer the full amount.
– We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
– right to cancel will be able if the product will be entire in each part and with the original package.
– it is not possible to exercise right to cancel only for one part of the product .
– shipping costs ( except customs fees ) will be free.
– You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

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